Terms and Conditions

Terms and Conditions for Flex Body Spa

Effective Date: 04-Feb-2025

Welcome to Flex Body Spa. These Terms and Conditions govern your use of our website, services, and any bookings you make with us. By accessing and using our website (www.flexbodyspa.in) or using our services, you agree to comply with these terms. Please read them carefully.

1. Services Provided

Flex Body Spa offers a variety of wellness services, including but not limited to massage therapy, body treatments, and relaxation services. All services are subject to availability and are provided according to the specific service description on our website.

2. Booking and Appointments

To book a service, you can either use our online booking system or contact us directly by phone at +91 9220145309.
By making a booking, you confirm that you are at least 18 years old or have the consent of a parent or guardian to use our services.
All bookings require valid contact information, including a name, phone number, and email address.
Flex Body Spa reserves the right to modify or cancel appointments based on availability or other operational needs.

3. Payment Terms

All payments for services must be made through our secure online payment system, or directly at the spa.
We accept major credit cards, debit cards, and other approved payment methods.
Payment for services is due at the time of service, unless otherwise specified.

4. Cancellation Policy

We require a minimum of 24 hours' notice for cancellations or rescheduling appointments. Failure to cancel or reschedule within this timeframe may result in a cancellation fee.
Flex Body Spa reserves the right to refuse service or charge a cancellation fee if the cancellation policy is not followed.

5. Health and Safety

You are required to disclose any medical conditions, allergies, or other relevant information that may affect your ability to receive our services. This is for your safety and the safety of our staff.
If you are pregnant or have any health concerns, please consult with a doctor before booking certain services.

6. Liability Waiver

By using our services, you agree to release Flex Body Spa from any liability for personal injury or harm that may arise during or after receiving our services, provided that we have taken all reasonable steps to ensure your safety and comfort.
Flex Body Spa is not responsible for any loss, damage, or theft of personal property that occurs during your visit.

7. Website Use

You agree to use our website for lawful purposes only and not to engage in any activity that could harm the website, disrupt services, or infringe on the rights of others.
Any content, including text, images, and logos, on our website is owned by Flex Body Spa or its respective partners. Unauthorized use or reproduction of this content is prohibited.

8. Privacy

Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.

9. Changes to Terms

Flex Body Spa reserves the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page with an updated effective date. By continuing to use our services, you agree to the modified terms.

10. Governing Law

These Terms and Conditions are governed by the laws of India. Any disputes arising out of or related to these terms shall be resolved in the courts of Gurgaon, Haryana.

11. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:

Flex Body Spa
Phone: +91 9220145309
Email: info@flexbodyspa.in
SN016, 3rd Floor, MGF Metropolis Mall, MG Road, Gurgaon

Good For Health

Why we are different

Flex Body Spa offers 15+ years of expertise, personalized treatments, and a 100% satisfaction guarantee for unmatched relaxation and wellness.

Exprienced Specialists

Our experienced specialists provide expert care with personalized treatments, ensuring top-quality service and effective results for every client.

100% Safe & Natural

At Flex Body Spa, we use 100% safe and natural products, ensuring effective, toxin-free treatments for your wellness and relaxation.

Special gifts & Offers

Enjoy exclusive special gifts and offers at Flex Body Spa, designed to enhance your spa experience with unbeatable value.

Qulaity & Natural Herbs

Flex Body Spa uses high-quality, natural herbs in every treatment, ensuring effective, rejuvenating results while maintaining your skin’s health.

Unique from other Spa

Flex Body Spa stands unique with 15+ years of experience, personalized treatments, and a commitment to 100% client satisfaction.

Spa Consultancy

Our expert spa consultancy offers tailored solutions, helping you create personalized wellness experiences and improve your spa’s overall service quality.

Special Offer

Spa Weekend!

Looking for the perfect escape this weekend? Take advantage of our exclusive Spa Weekend Special Offer at Flex Body Spa, located in the heart of MG Road, Gurgaon. Whether you’re looking to relax, recharge, or treat yourself to a luxurious experience, we’ve got the perfect package just for you!

Get up to 10% Discount

Book Now

Team

Meet our Experts

Our Talented and & Expert team member

Jully

Massage Expert

Lucy

Massage Expert

Manisha

Massage Expert

Testimonial

Our Client’s Expression

At Flex Body Spa, client satisfaction is our top priority, and we’re proud to share the glowing feedback we receive from our valued customers. Here’s what some of our clients have to say about their experiences with us:

Absolutely amazing experience! I’ve been coming here for years, and the quality of service never disappoints. The therapists are incredibly skilled, and I always leave feeling completely relaxed and rejuvenated. Highly recommend!

Priya S.

I had a fantastic spa day at Flex Body Spa! The atmosphere was so calming, and the aromatherapy massage was exactly what I needed to relieve stress. I’ll definitely be back!

Amit K.

Professional, friendly, and attentive! Flex Body Spa knows exactly how to pamper its clients. I always feel like I’m getting the best care, and it’s definitely worth every visit.

Rajnesh P.

After a long, exhausting week, I visited Flex Body Spa for a weekend treat. The facial and body scrub left me feeling refreshed and glowing. The best spa experience I’ve had in Gurgaon!