Privacy Policy for Flex Body Spa
Effective Date: 04-Feb-2025
At Flex Body Spa, we value your privacy and are committed to safeguarding the personal information you provide to us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, use our services, or interact with us.
By using our services or browsing our website at www.flexbodyspa.in, you agree to the practices outlined in this policy.
1. Information We Collect
We collect both personal and non-personal information when you interact with us through our website, services, or other channels.
- Personal Information: This includes your name, email address, phone number, and any other information you provide when booking appointments or contacting us.
- Payment Information: If you make a payment for our services, we collect payment details (such as credit card numbers) to process your transaction. Payment information is securely handled by our third-party payment providers.
- Usage Data: We may automatically collect information about how you interact with our website, such as IP addresses, browser types, operating systems, and pages visited, to improve our website's functionality.
- Cookies: We use cookies to enhance user experience on our site. Cookies help us remember your preferences, track website usage, and analyze trends.
2. How We Use Your Information
The information we collect is used for the following purposes:
- To process and manage appointments, bookings, and payments
- To respond to inquiries, provide customer support, and communicate important updates
- To send promotional emails, newsletters, and special offers (you may opt out at any time)
- To improve and personalize your experience on our website
- To ensure compliance with legal requirements
3. Sharing Your Information
We do not sell, rent, or share your personal information with third parties, except in the following cases:
- Service Providers: We may share information with trusted third-party vendors and service providers who help us with payment processing, booking systems, and website hosting.
- Legal Requirements: We may disclose your information if required to do so by law or to comply with legal processes, such as a court order or government investigation.
4. Data Security
We take the security of your personal information seriously and implement appropriate measures to protect it from unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the internet can be guaranteed 100% secure, and we cannot ensure the absolute security of your data.
5. Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction or deletion of your personal data
- Withdraw consent for marketing communications at any time (you can unsubscribe via the link provided in our emails)
To exercise these rights, or if you have any questions or concerns about your privacy, please contact us at:
Flex Body Spa
Phone: +91 9220145309
Email: info@flexbodyspa.in
SN016, 3rd Floor, MGF Metropolis Mall, MG Road, Gurgaon, [Insert postal code]
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with an updated effective date.
8. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us at:
Flex Body Spa
Phone: +91 9220145309
Email: info@flexbodyspa.in
SN016, 3rd Floor, MGF Metropolis Mall, MG Road, Gurgaon